Phone: 8755 2200 Address: 180 Mullens Street, Rozelle NSW 2039 | Newsletter sign up
 

Our team is dedicated to providing superior customer service at every step of the process

Excellence in customer service

At Prestige Auto Traders we are always thrilled to hear from our satisfied customers. Here is a small selection of the testimonials we have received over the years.

"Thanks for helping sort out my car – it’s working like a dream at the moment. AND it’s cleaner than it has been in ages – the guys detailed it – very nice surprise!

Just wanted to say the service (from Rick in particular) was fantastic, and the service centre certainly deliver on what they promise. Very impressed."

Alira Connell, Managing Director, Partner, Workshop Australia

Adrian is an amazing guy.  Prestige Auto Traders has always done the right thing for us, making sure we leave happy. 

The service is outstanding and they fit us in at short notice.  Despite having a few issues with our Alfa, we will always come back to Prestige Auto Traders for the service and experience.

Andrew Bennett,

Matt and Lynne at Prestige Auto Traders made my car buying experience one of the best I’ve ever had. I could not recommend them highly enough. Well done guys, you’ve got a life-long customer in me. See you when I’m sick of the TT… yeah right

Andrew Sutherland, Underwriter - Engineering - HDI-Gerling Industrial Insurance Company

'From the moment I called to enquire about a car I was made to feel special, not just another potential sale. Matt, made sure that I was comfortable with my choice in vehicle and suggested alternatives for comparison. Nothing was too difficult.'        

Annette Skinner,

"Great, friendly service from the masters in cars. The Prestige team have always looked after us for all our vehicle needs and advice"

Anthony & Albert Iacono, Bertoni Café

"I have purchased my last 5 cars from Prestige. Apart from the fact that there prices are better than other Car Dealers, my main reason for dealing with them is because I really trust them ! I would recommend them to anyone"

Barry McDonald, Principal Fratelli Fresh

"Great customer service. Honest, good people to deal with. Would make sure the next car will be from Prestige Auto Traders." 

Charbel Khattar, In Touch Plumbing

Every now and again you are on the receiving end of a Sales and Service experience that far exceeds your expectations. Recently I purchased a car, unseen, but sale subject to meeting description, from Prestige Auto Traders in Rozelle in Sydney.

I purchased the vehicle from Mathew Bayliss, who was excellent to deal with, phoned when he said he would, chased up my many queries and ultimately delivered the car, an Audi TT, in pristine condition.

Over the past thirty years I have bought and sold a number of prestige vehicles and this was a ‘seamless’, standout experience. Well done Mathew and Prestige Auto Traders! I will talk to you next time I am next in the market. Thank you.

Chris Richards, Managing Partner, Richards Consulting

"Found the sales team to be both helpful and professional. The availability of an in-house car service centre is very desirable to me, for in case anything goes wrong in the future." 

Chris Sheffer,

"Buying a good quality vehicle was never so easy. Thanks." 

Colin Mayer,

"Thanks guys.

You've been awesome and the detail on the RS4 was amazing. I look forward to sending my next car to you and referring you business to all my mates (just 3 of them)"

Craig Riddington, Former Iron Man

"Extremely happy with the entire process from start to finish. Matt was always helpful and answered all of my questions. We will be back."

Damian Maggio,

Fantastic service & help. Will buy from you again.  

David Stanesby,

"Given that Monday was such a sad day for the company, Perry and I really appreciated the way you took time out to introduce yourself to us. We enjoyed meeting you and thank you again for the cook book.

As you know, we spent much of the day meeting and watching your people at Prestige. We were most impressed. Whether they were preparing cars or dealing, everybody seemed to maintain a brisk pace, a positive perspective and a friendly approach. Phil Cornwell showed us what a ‘can do’ attitude can achieve and Matthew Bayliss quietly moved a few mountains. Clearly you have brought together a very competent and highly motivated team who combine business with pleasure.

I have passed on my experience to other members of the Mercedes Benz Club of the ACT, with a suggestion that the club might consider the prospect of arranging to visit you at some mutually convenient time. The club brings together enthusiasts who would surely admire many of the cars that you acquire, perhaps with a view to upgrading or updating.

Meanwhile we are very pleased with the car we picked up on Monday. If you venture as far south as Tuross Head sometime, please look us up".

Don and Perry Burns, Mercedes Benz Club of the ACT

"More than anything else, when it comes to big purchases in life, great service is a must. Honest, real and no fuss. In 5 years I have bought 3 cars from John and Rene, and in the process I was so impressed I now refer all my friends to Prestige Auto Traders. If you are after simplicity, sophistication and sincerity look no further. When I drive my car I feel safe secure and happy"

Elka Graham, Olympian

"If the car that you want is not there today, they will have it there tomorrow"

John Alexander, Former Australian Tennis champion and Sports presenter

"I was referred to John 8 years ago by a close friend, and since then have bought my last 4 cars from Prestige. They always look after me on price and on the odd occasion that I have had some mechanical problems (outside of Warranty in some cases) they have always rectified them for me. I am a customer for life and refer all my friend"

Jonathon Chancellor, long time Balmain resident and Real Estate Agent

"Jan and I would like to express our appreciation in the way you negotiated with us over the sale of the Lexus GS450h purchased by our company.  Your friendly co-operation in exceeding requests even after the sale made it a pleasurable experience. We would certainly be prepared to do business with you in the future." 

 

Ken Leiber,

"The boys at Prestige are always so helpful, they have always looked after me with all my motoring needs"

Margaret Fulton, Food writer

"I purchased an immaculate, low km, '05 BMW M3 from the team at Prestige and could not be happier. Their friendly, no pressure sales technique and their 'can do' attitude made the whole experience easy.

Whilst the car was at the lower end of the pricing scale for this year model, the car was at the upper end in terms of condition, options and presentation. When the banks let me down by taking over a week to even look at my application, the Prestige team offered me competitive finance with approval in a few days. Which is a great result as I am self employed.

Their after sales support has also been greatly appreciated. They are always looking to help with issues such as updating the sat/nav maps and operating the bluetooth.

I'll definitely be back (and so will my friends)".

Matthew Crossling, Director, M & K Crossling Consultants Pty Ltd

"Buying a car from Prestige Auto Traders has been simple, cost effective and no hassle at all. Matt Chard has done a great job. Friendly, trustworthy and a good bloke. I highly recommend Matt and the team." 

Matthew Purcell,

"I've bought four cars from Prestige Auto Traders and they always get it right. Great service and fantastic prices."

Matthew Turner, Rosebud Cafe

"I have a hectic lifestyle, and I don’t have time to crawl around car yards looking for cars. I have known Rene and John for over 10 years, and they have always looked after me with all my car needs- I recommend them to all my friends"

Michelle Bridges, Trainer the biggest loser

"John and Rene have kindly sponsored the Balmain Junior RLFC and Netball teams in 2008, we really appreciate their community spirit"

Mick O’Keefe, Head of Detectives, Balmain Police Station

"I found Prestige Auto Traders via a Google search, and once I visited their showroom, I was immediately attended to and provided a number of cars to test drive. I selected a top condition, low kilometre Mercedes which I’ve been so delighted with that I referred my father to this dealer, and he bought one too!"

Mr. S. Sheridan, North Sydney.

Very pleased with the service we recieved at Prestige Auto Traders, especially Matthew Chard in the way he handled the transaction and delivery of the car 'A++'. We highly recommend them to anyone looking for a great prestige car!            

Patricia Yates,

'I have been to my fair share of car garages in my time. Matt has displayed by far the least 'Bullshit' -in fact I would strongly recommend the service! Thanks guys!'        

Peter Bunting,

Stress free, honest & hassle free- would recommend to anybody buying a quality car.  

Peter Hurkett,

"I have bought over 20 cars of Prestige over the last 10 years, whatever I want the boys always find for me, and at the right price, and most importantly they back this all up with fantastic after sales service. I wouldn’t dream of going anywhere else"

Reg Window, Principal, Richardson and Wrench Balmain

"I buy all my players’ cars from Prestige, whether it’s a $5000 car for one of my junior players or over $100000 for my star players, its just so easy, all under the one roof, if ever there is a problem I know its sorted, the best car people I have ever dealt with"

Sam Ayoub, Leading NRL Player Manager

After winning the title of" Biggest Loser Families 2011" we decided to treat ourselves to a new/used vehicle.

Craig found Prestige Auto Traders on Google and so we thought we would go and have a look at what they had to offer. This ended up being the best decision we have ever made to purchase our vehicle. The service we received was impeccable, no pressure sales nothing seemed to be a problem. We haven't looked back since purchasing our vehicle.

So we would like to take this opportunity to say thank you to all at Prestige Auto Traders staff especially Matthew Chard and Mathew Bayliss for their wonderful assistance whilst purchasing, and for their after sales care. We would not hesitate to recommend them to our family and friends in the future. We will definitely be buying all our future vehicles from Prestige Auto Traders.

Thanking you once again

Sharlene and Craig Westren,

"Why would you want to buy your car anywhere else? Prestige Auto Traders are honest, fair and professional, and they stake their reputation on those characteristics. I would recommend anyone looking for a vehicle, and who is looking for exceptional value to look no further.
 
Thanks guys (especially Adrian), the car is a dream and this has been the best car buying experience I have ever had!"    

Simon Teh,

'Service is very good."

Steve Xue,

I think I've bought a good car. The service at Prestige Auto Traders was very professional and courteous, one that can build a relationship. I got the car as promised. Thanks in particular to Matthew Chard.  

Ted Bhosle,

Found my Landrover Disco 3 on the Prestige Auto Traders website. It seemed to represent a low KM, cared for vehicle at the right price. From my first telephone contact with Matt Chard I was impressed by the manner and professionalism he showed. I was confident to commit to the purchase after having two conversations. Three days later when I picked up the vehicle, I found my initial confidence justified. I can recommend Prestige Auto Traders to any potential buyer as a reputable, trustworthy, professional and friendly company. A pleasure to do business. 

Tony Howley,

'They have all kinds of Prestige Cars, that's big advantage of them. Also, they are doing every process professionally- like big super market not newsagency to get a milk.'      

Vincent Baek,
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