Our team is dedicated to providing superior customer service at every step of the process

Excellence in customer service
At Prestige Auto Traders we are always thrilled to hear from our satisfied customers. Here is a small selection of the testimonials we have received over the years.
Mathew & Prestige Auto Traders have been great to deal with. Friendly, efficient, no pressure service.
Alex Goodyear,"Thanks for helping sort out my car – it’s working like a dream at the moment. AND it’s cleaner than it has been in ages – the guys detailed it – very nice surprise!
Just wanted to say the service (from Rick in particular) was fantastic, and the service centre certainly deliver on what they promise. Very impressed."
Adrian is an amazing guy. Prestige Auto Traders has always done the right thing for us, making sure we leave happy.
The service is outstanding and they fit us in at short notice. Despite having a few issues with our Alfa, we will always come back to Prestige Auto Traders for the service and experience.
Andrew Bennett,
Matt and Lynne at Prestige Auto Traders made my car buying experience one of the best I’ve ever had. I could not recommend them highly enough. Well done guys, you’ve got a life-long customer in me. See you when I’m sick of the TT… yeah right
Andrew Sutherland, Underwriter - Engineering - HDI-Gerling Industrial Insurance CompanyThanks Joe for your excellent customer service- particularly given you delivered the car to us at 7.00am on Saturday! We'll be back for our next car!! Thanks again!
Ann Walker,'From the moment I called to enquire about a car I was made to feel special, not just another potential sale. Matt, made sure that I was comfortable with my choice in vehicle and suggested alternatives for comparison. Nothing was too difficult.'
Annette Skinner,The service we have received by Mathew Bayliss has been fantastic. Made buying a car easy and was a seamless process. Would highly recommend Prestige Auto Traders.
Annon,"Great, friendly service from the masters in cars. The Prestige team have always looked after us for all our vehicle needs and advice"
Anthony & Albert Iacono, Bertoni CaféWhat a great pleasure Prestige Auto Traders is to deal with. Indeed, to have such a motivated, efficient group of people working in the motor industry is re-assuring!
Anthony Robert, Minister for Fair Trading- NSW GovernmentI think Prestige Auto Traders is great. I bought my BMW X5 two years ago from here, buying BMW 320i today, and will be back for another X5 or X3 soon. Thank you!
Antonio Heo,"I have purchased my last 5 cars from Prestige. Apart from the fact that there prices are better than other Car Dealers, my main reason for dealing with them is because I really trust them ! I would recommend them to anyone"
Barry McDonald, Principal Fratelli FreshIt was such a lovely & easy experience buying a car from Matthew Chard at Prestige Auto Traders. He was genuine, pleasant and honest to deal with. I will be recommending Prestige Auto Traders, especially Matthew Chard to anyone who is thinking of buying a car.
Carla Madgwick,I have purchased a Lexus Rx350 with Matt Chard and I must say how happy I was with the service provided to me, very helpful in every way. I would recommend my family and friends to Prestige Auto Traders in the future.
Carmelina Raineri,"Great customer service. Honest, good people to deal with. Would make sure the next car will be from Prestige Auto Traders."
Charbel Khattar, In Touch PlumbingI have bought many cars over the years, but never had close to the exceptional service I received from Prestige Auto Traders. I would not hesitate to recommend them to my friends or buy my next vehicle here.
Chris Dellenty,Every now and again you are on the receiving end of a Sales and Service experience that far exceeds your expectations. Recently I purchased a car, unseen, but sale subject to meeting description, from Prestige Auto Traders in Rozelle in Sydney.
I purchased the vehicle from Mathew Bayliss, who was excellent to deal with, phoned when he said he would, chased up my many queries and ultimately delivered the car, an Audi TT, in pristine condition.
Over the past thirty years I have bought and sold a number of prestige vehicles and this was a ‘seamless’, standout experience. Well done Mathew and Prestige Auto Traders! I will talk to you next time I am next in the market. Thank you.
Chris Richards, Managing Partner, Richards Consulting"Found the sales team to be both helpful and professional. The availability of an in-house car service centre is very desirable to me, for in case anything goes wrong in the future."
Chris Sheffer,"Buying a good quality vehicle was never so easy. Thanks."
Colin Mayer,
"Thanks guys.
You've been awesome and the detail on the RS4 was amazing. I look forward to sending my next car to you and referring you business to all my mates (just 3 of them)"
"Extremely happy with the entire process from start to finish. Matt was always helpful and answered all of my questions. We will be back."
Damian Maggio,Matthew, thank you for your professionalism and your no pressure approach. Regina and myself appreciate your companies approach and have already recommended yourselves to friends and colleagues.
David & Regina Field,Fantastic service & help. Will buy from you again.
David Stanesby,Fast & efficient. Great service and follow up.
David To,Joe was good to deal with. I am comfortable to recommend to my friends, also my brother purchased a Mercedes from here.
Demetrios Roditis,"Given that Monday was such a sad day for the company, Perry and I really appreciated the way you took time out to introduce yourself to us. We enjoyed meeting you and thank you again for the cook book.
As you know, we spent much of the day meeting and watching your people at Prestige. We were most impressed. Whether they were preparing cars or dealing, everybody seemed to maintain a brisk pace, a positive perspective and a friendly approach. Phil Cornwell showed us what a ‘can do’ attitude can achieve and Matthew Bayliss quietly moved a few mountains. Clearly you have brought together a very competent and highly motivated team who combine business with pleasure.
I have passed on my experience to other members of the Mercedes Benz Club of the ACT, with a suggestion that the club might consider the prospect of arranging to visit you at some mutually convenient time. The club brings together enthusiasts who would surely admire many of the cars that you acquire, perhaps with a view to upgrading or updating.
Meanwhile we are very pleased with the car we picked up on Monday. If you venture as far south as Tuross Head sometime, please look us up".
Don and Perry Burns, Mercedes Benz Club of the ACT"More than anything else, when it comes to big purchases in life, great service is a must. Honest, real and no fuss. In 5 years I have bought 3 cars from John and Rene, and in the process I was so impressed I now refer all my friends to Prestige Auto Traders. If you are after simplicity, sophistication and sincerity look no further. When I drive my car I feel safe secure and happy"
Elka Graham, OlympianThanks Prestige Auto Traders for being so helpful and professional. Thanks Joe.
Gary Amiott,A pleasure to do business with Prestige Auto Traders and Joe Shembri. Attention to detail and general assistance second to none.
Grahame Miles,Great Customer service, very helpful & very satisfied!!
Huong Yu,It was certainly a pleasure doing business with Matthew Chard at Prestige Auto Traders. He was at all times most helpful and nothing was an issue during the process from selecting a car and taking delivery of our golf.
Jelica & Phil Morris,"If the car that you want is not there today, they will have it there tomorrow"
John Alexander, Former Australian Tennis champion and Sports presenterPrestige Auto Traders have found me three cars over the last decade. I have found them very good to deal with, finding exactly what I've been seeking and following through with after-sales service very well. I can, and do recommend them.
John Anderson, Newstead Pastoral Company Pty Ltd"I was referred to John 8 years ago by a close friend, and since then have bought my last 4 cars from Prestige. They always look after me on price and on the odd occasion that I have had some mechanical problems (outside of Warranty in some cases) they have always rectified them for me. I am a customer for life and refer all my friend"
Jonathon Chancellor, long time Balmain resident and Real Estate Agent"Jan and I would like to express our appreciation in the way you negotiated with us over the sale of the Lexus GS450h purchased by our company. Your friendly co-operation in exceeding requests even after the sale made it a pleasurable experience. We would certainly be prepared to do business with you in the future."
Ken Leiber,
The guys at Prestige Auto Traders looked after me so well, from my initial enquiry through to the purchase of my car. Everything was explained, my requirements and lifestyle were considered as recommendations were made to make sure I got my 'dream' car- which I did. Thanks to Lynne for all her help and advice with finance and insurance.
Lesley Halliday,Service was great, welcoming and easy work. Joe is fantastic to deal with and Lynne was great also.
Lucas Dansie,"The boys at Prestige are always so helpful, they have always looked after me with all my motoring needs"
Margaret Fulton, Food writerThe experience was a great experience. Joe was helpful and very approachable during and after business hours, answering any and all kinds of questions and concerns. I have happily recommended this dealership to family, friends and work colleagues.
Matt Jackson,"I purchased an immaculate, low km, '05 BMW M3 from the team at Prestige and could not be happier. Their friendly, no pressure sales technique and their 'can do' attitude made the whole experience easy.
Whilst the car was at the lower end of the pricing scale for this year model, the car was at the upper end in terms of condition, options and presentation. When the banks let me down by taking over a week to even look at my application, the Prestige team offered me competitive finance with approval in a few days. Which is a great result as I am self employed.
Their after sales support has also been greatly appreciated. They are always looking to help with issues such as updating the sat/nav maps and operating the bluetooth.
I'll definitely be back (and so will my friends)".
Matthew Crossling, Director, M & K Crossling Consultants Pty Ltd"Buying a car from Prestige Auto Traders has been simple, cost effective and no hassle at all. Matt Chard has done a great job. Friendly, trustworthy and a good bloke. I highly recommend Matt and the team."
Matthew Purcell,"I've bought four cars from Prestige Auto Traders and they always get it right. Great service and fantastic prices."
Matthew Turner, Rosebud Cafe"I have a hectic lifestyle, and I don’t have time to crawl around car yards looking for cars. I have known Rene and John for over 10 years, and they have always looked after me with all my car needs- I recommend them to all my friends"
Michelle Bridges, Trainer the biggest loser"John and Rene have kindly sponsored the Balmain Junior RLFC and Netball teams in 2008, we really appreciate their community spirit"
Mick O’Keefe, Head of Detectives, Balmain Police Station"I found Prestige Auto Traders via a Google search, and once I visited their showroom, I was immediately attended to and provided a number of cars to test drive. I selected a top condition, low kilometre Mercedes which I’ve been so delighted with that I referred my father to this dealer, and he bought one too!"
Mr. S. Sheridan, North Sydney.Very pleased with the service we recieved at Prestige Auto Traders, especially Matthew Chard in the way he handled the transaction and delivery of the car 'A++'. We highly recommend them to anyone looking for a great prestige car!
Patricia Yates,Dealing with Mat was a great experience. He was honest, gave good advice and had the car and all the documentation ready when he said he would.
Paul Cunningham,'I have been to my fair share of car garages in my time. Matt has displayed by far the least 'Bullshit' -in fact I would strongly recommend the service! Thanks guys!'
Peter Bunting,Stress free, honest & hassle free- would recommend to anybody buying a quality car.
Peter Hurkett,"I have bought over 20 cars of Prestige over the last 10 years, whatever I want the boys always find for me, and at the right price, and most importantly they back this all up with fantastic after sales service. I wouldn’t dream of going anywhere else"
Reg Window, Principal, Richardson and Wrench BalmainGreat experience- Unbelievable range of vehicles, will tell all our friends. Professional Service.
From the first day we walked in Matthew Chard was so helpful, not pushy and went out of his way to help us find a car. I will be recommending him to our friends and family and we will be back. Excellent service.
Rod Farlow,As a woman who is not mechanically blessed, a lot of trust must be put in a car dealer. In the past I have even bought my share of brand new lemons but I am 100% happy with my pre-loved Mercedes Kompressor C200 and my son's Audi A1. I kept thinking that the customer service on offer at `Prestige' was too good to be true but now I understand that's just the way that they do business. The other impressive quality demonstrated by the staff is endless patience - especially with a cynical customer like me.
Ros Reines, Sunday Telegraph"I buy all my players’ cars from Prestige, whether it’s a $5000 car for one of my junior players or over $100000 for my star players, its just so easy, all under the one roof, if ever there is a problem I know its sorted, the best car people I have ever dealt with"
Sam Ayoub, Leading NRL Player ManagerI have been highly impressed with the professional attitude and managing of my requirements. Mathew was in particular very cooperative the entire time and made my decision making easiery and quicker.
Samir Kher,After winning the title of" Biggest Loser Families 2011" we decided to treat ourselves to a new/used vehicle.
Craig found Prestige Auto Traders on Google and so we thought we would go and have a look at what they had to offer. This ended up being the best decision we have ever made to purchase our vehicle. The service we received was impeccable, no pressure sales nothing seemed to be a problem. We haven't looked back since purchasing our vehicle.
So we would like to take this opportunity to say thank you to all at Prestige Auto Traders staff especially Matthew Chard and Mathew Bayliss for their wonderful assistance whilst purchasing, and for their after sales care. We would not hesitate to recommend them to our family and friends in the future. We will definitely be buying all our future vehicles from Prestige Auto Traders.
Thanking you once again
Very happy with the service. Fast, easy transaction. Friendly, kind and definatley recommend to friends.
Silvana Gilbert,"Why would you want to buy your car anywhere else? Prestige Auto Traders are honest, fair and professional, and they stake their reputation on those characteristics. I would recommend anyone looking for a vehicle, and who is looking for exceptional value to look no further.
Thanks guys (especially Adrian), the car is a dream and this has been the best car buying experience I have ever had!"
'Service is very good."
Steve Xue,The service was great and the cars are second to none. Joe was great to deal with and highly recommended.
Taleb Naanouh,I think I've bought a good car. The service at Prestige Auto Traders was very professional and courteous, one that can build a relationship. I got the car as promised. Thanks in particular to Matthew Chard.
Ted Bhosle,Found my Landrover Disco 3 on the Prestige Auto Traders website. It seemed to represent a low KM, cared for vehicle at the right price. From my first telephone contact with Matt Chard I was impressed by the manner and professionalism he showed. I was confident to commit to the purchase after having two conversations. Three days later when I picked up the vehicle, I found my initial confidence justified. I can recommend Prestige Auto Traders to any potential buyer as a reputable, trustworthy, professional and friendly company. A pleasure to do business.
Tony Howley,'They have all kinds of Prestige Cars, that's big advantage of them. Also, they are doing every process professionally- like big super market not newsagency to get a milk.'
Vincent Baek,Hey guys, just some feedback on my experience with Prestige Auto Traders and Joe. We are very great with our decision to buy the car from your guys, as the level of service and customer service was outstanding! Thank you so much especially to Joe, as we would recommend you to our friends.
Vlad Zolotarev,